I went to SkyZone for the first time last week as part of a company event. I really did not know what to expect, but it ended up being a whole lot of fun! ...and a whole lot of aching for the next two days. ;)
It was that night when we had the bad rain/storm storm so half our party was late, but the staff were quite accommodating. We still got our full hour, even though we started half an hour late.
One of the staff was always with us. He explained all the rules and also acted as a referee during our dodgeball games. He was nice and friendly.
Honestly, I did not realize how tiring trampolining is until I stepped onto the trampoline, and then adding dodgeball to that intensifies the amount of energy you need in order to play...for a whole hour. But it was really fun! It gets really tiring, but I kept wanting to play because it's not every day you can play dodgeball on a trampoline.
Afterward, we had some pop and pizza for dinner at the facility, as part of the company event. The pop tasted watered down and the pizzas were most likely frozen pizzas. It is okay if you are with a big group (of kids in particular) and you do not want to leave the facility to eat at a nearby restaurant (such as Pizza Hut), but I personally would not organize any sort of meal at SkyZone.
We will definitely be coming back for trampoline dodgeball though!