My five stars are a pay it forward review. Truth is, you're not there yet but when you work the kinks out, I'm sure you will be. May take weeding through (or better training) of the wait staff who just aren't at the level at which they should be. The two managers are and clearly Doug is but the rest of the staff really needs to get the vision or move on. Step up your game servers: refill coffee, don't forget butter, don't forget drinks, don't forget cream for coffee, don't forget potatoes --all of which happened in one meal this am.
Most of the problems were with a well-intentioned but green server. I'm sure in 3-6 months it'll all be worked out.
Food is excellent. Would like to see grass fed beef.
So, it's off to a strong start Katz and company. Thanks and welcome to the hood.