Use to go to this gym and I like it, but they are nothing but scam artists. Avoid this gym. My debit card expired and because I hadn't been in a few months prior to its expiration, I'd forgotten to cancel the membership.
I was billed for several months, which isn't a problem because I did plan to go back, and the charges went through until I got my new card. Today I called to find out what late fees I needed to pay since I wanted to start going again.
After calling the main headquarters, I was told that all of the Las Vegas gyms are franchises. So I called the gym and found out I was in collection for missing 3 months of payments at $19.95. No problem. I was fully prepared to pay the $60 and then the additional $20 to restart my membership.
I called collections and they told me I owed $371. Are you kidding? Here's where it gets good. Missing the three months only accounted for $60 of that total. Then I was charged an additional $25 every time they tried to charge the card + collections fees + 18% interest on the amount. $321 in additional fees.
There is no way in hell that I'm paying $371 to these scam artists. I actually like the gym, but the company policy of continued attempts to bill an inactive card, is unethical. They knew the card wasn't active because I used the card to sign up, complete with expiration date and all.
I called LVAC and set up a meeting for tomorrow. $19.95 per month, same as I paid at Gold's. I guess Gold's is attempting to lose customers with its ridiculous billing policy.