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  • Don't be intimidated by the line at Pamela's, it goes quickly, especially for groups of 4 and less. Food is reasonably priced, big portions and down right awesome... especially the home fries and chocolate banana stuffed hot stacks. Decor is that of a family 50's diner and the staff are upbeat and helpful. Reason for the 4 rating is due to the check out process. They give you the kitchen slip, which was barely legible for us and no where on the slip did it mention gratuity. You pay up front, not at your table and we had 3 couples, 3 kids so it was hard to slip checks because everything was lumped together, abbreviated and NO TOTAL. Was hard to see who owed what. We also didn't know there was gratuity added so we ended up double tipping the server. Yes she was nice but she wasnt amazing. Our total bill was supposed to be $87 and we paid $112 before the extra tip we put down. So we had an unexpected $25 on the bill and put down an extra $25 for the tip we left. Overall the check out process was very confusing and my husband was the one who paid. He wanted me to note that the register is right near the door and is the busiest location in the place. He said everything was rushed and there was too much madness going around to get an explanation or itemize list of what was on the check. The food as always was awesome but the end process left our entire group with a bad taste in their mouths. Every experience can be different but in ours this time we learned that this place is great if you are not splitting checks and not in a big group.
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