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| - Worst service ever !!!!!!! I won't be going back to this location for a very long time, I even gave them an opprtunity to redeem themselves.
My wife, kids & I were hungry for lunch today so we asked our son (His B-Day) where he wanted to go. He said he wanted to go for Japanese, so we suggested Japanese Village, at first then thought it might be too busy. We ended up at Globefish (Chinook Centre location).
It started out a little shakey, right off with taking our drink orders. We ended up getting 8 glasses of water for the 4 of us. When we originally asked for water & tea, another waitress came by and asked us what we wanted to drink. We told her we already asked for water. I guess she took that as we wanted water from her as well.
Then approx. 5min passed, and another waitress came by and took out food order. It was very simple a chicken teriyaki roll for my son, my wife orderded chicken teriyaki appetizer with a small salad, also yam tempura, and 2 extra bowls of rice. Oh yeah, I had a tempura don rice bowl.
What really started to irratate us was my wife's meal comes out first, after waiting about 10-15min. Then 20 min pass, my sons chicken teriyaki roll comes out, 5 more minutes the two bowls of rice come out. Now after all that time passes everyone has eaten, and my wife asks the waitress where my meal. and the yam tempura is. The waitress never comes back to tell us. Then the yam tempura comes out. I ask a different waitress where my tempura don rice bowl is. ( Now bear in mind 40 minutes has now gone by, and the rest of my family has now eaten) The waitress comes back 2-3 minutes later, and says it will be a few more minutes. I tell her to forget the meal and take it off the bill.
She apologizes and thats it. No offer to discount the bill NOTHING !!!!!! no offer on a return visit.
We ask for the cheque, and that takes an additional 5 minutes. That could feel like an eternity when you're pissed off and haven't had anything to eat. The waiter, that brought over the wireless debit/credit machines asked how our meal was. I told him it was terrible, and that I didn't even get my meal. I asked if there was a manager around to talk to and he said yes. Guess who it was, it was one of the "waitresses" serving us that apologized for not getting my food. I could see him pointing at our table from a distance, she just turned around and ignored us so we walked out.
VERY DISAPPOINTED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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