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  • If zero stars was an option, that would be my rating. I wish I would have read these ratings prior to buying anything from Big's Furniture. Avoid them at all costs....SERIOUSLY. Their lack of service and ability to handle simple customer inquiries (like where my couch is) makes me wonder if they're even a real business and not a fraud. Someone different picks up the phone every time and they all make promises and guarantees that just don't come to fruition. My couch was supposed to be delivered three times already....GUARANTEED....but here I am writing this review. If they transfer you to the Manager (Greg), don't be relieved, he's just as bad. Delivery is a nightmare, plan on waiting several weeks to well over a month to receive your items. I'm doing my part to spread the word...if your friends ask, tell them to avoid Big's furniture.
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