Super grateful to this very nice staff. My teenage son got his first contacts at his pediatric eye specialist about 45 minutes away this morning. He got home and could NOT get them out and was in a panic. I called this new Visionworks as we use the one in Chandler mall but this one is much closer, and they said bring him in! They were able to take them right out. They also gave us some free solution when we bought a case and they were just truly nice and helpful. Many thanks from a grateful mom! We will be back!