The food is excellent. Our office orders from Shish Kabob about 4 times per month. Delivery takes over an hour most times. Today it took over 2 hours and when I called two times, they told me that the food was on its way. Asked to speak to manager and Spoke to Michelle who stated that the owner, Eric, was on vacation in Cancun. She did not sympathize with regards to the late delivery time and said there was nothing she or any supervisor could do.