I've been going to aroma for two years now. Their brazillians suck as they use hot wax which really hurts! And makes you bleed! Also it's a toss up about how your experience will be based on who does your waxes. I've had some waxers straight up mess up my eyebrows and/or vagina cause they were incompetent or some who give me an ok eyebrow wax or an excellent one. It seems hard to get the same lady everytime. Anyway I stopped going here for brazillians and just get my eyebrows done as it's the cheapest place near my apartment . Regardless the employees are still super sweet but management needs to hire compotent people