This is a terrible restaurant. After having been a few times, thinking that it may have been just a bad day to be there, I now know that this is their standard of performance. Staff have no idea why they're there. Food is warmish at best and seems to be left over and sitting there for hours. They constantly have menu items that are not available due to "running out". There are food chunks in the heavily watered down gravy. The chicken is floppy and definitely not freshly made. And yet it takes FOREVER to get the order and is always missing items. How does one miss putting fries in a meal combo? Save your money. The Colonel would be disgusted.