My suggestion when getting quotes is NOT to start with AFS. You have to pay for the technician to come out and give you an estimate which cost 500. Once that is done the consultant comes out (Brian) who goes over the estimate they then tell you if you decide now they can give you 5% off the price, which in our case was a lot considering the estimate was over 20k. This was not a good feeling.
They do not communicate well. Kim who does the scheduling scheduled the outside work. Brian had told me that after the outside work was complete on the last day they would be out to do the outside so I assumed that is why they did not tell me when they would be out for last part. When they didn't show I called and one again talked to KIm who insisted she told me when they would be out for the inside. She was pretty much calling me a lair.
Martin and his crew that came out to do the outside where wonderful. He answered any question that I had and left it as clean as expected.
The way that my experience was with AFS makes me question their quality of work. Only time will tell.
And the rudeness continues with a rude response. WOW!