I will never, ever go to this Starbucks again. I usually go to the one on Scottsdale and Thomas, but I went to Trader Joe's yesterday, so I thought it would try it out. It took about 15 minutes to get an iced coffee with one sweet & low. The barista was a very nasty women. She was unfriendly and flat out rude. When she called out my drink she said "unsweetened ice coffee". I asked if there was a sweet & low in it because that is what I ordered. She said "I don't know can you just taste it and find out". I was totally taken a back. I should have complained, but I just wanted to get the heck out of the there.