I had read about this place and decided to take a friend there for brunch but we saw the long line outside and got discouraged so we went elsewhere. I was intrigued so this past weekend I woke up early determined to get there before the brunch rush and see what all the fuss was about. So I get there about 9:30 and only have to wait about 10 minutes- I don't think the line I saw the week before was as bad as I expected, you have to line up outside to get seated so its not as if there are more people inside waiting.
The waitresses were nice and enthusiastic BUT getting my coffee refilled was a challenge. I had an empty coffee cup for quite sometime and no one offered to refill it. Finally i see my waitress and ask for a refill. She never comes back with my coffee. The waitress for the table next to me comes by with a coffee pot to refill their coffees so I ask if she wouldn't mind topping me off as well. At this point there is only enough coffee for about 1/3 of a cup so she says she'll be right back with another pot. She doesn't appear with a new coffee pot for about 10 minutes. Now, I have no idea if the coffee needed to be brewed or what, but if that was the case she should have said something because at this point I was just feeling totally neglected.
The food was pretty good- but not the best brunch I have ever had. I had the eggs benedict with the peppers and caramelized onions (I unfortunately can't remember the name). The peppers and onions were really flavorful and I have to give them props for creativity as I've never seen an eggs benedict with peppers and onions.
I would probably go back as long as I didn't have to wait too long, but not really worth waiting an extended period of time in the cold for.