They make it so easy to be clients! The staff is so nice and I'm a crazy, over protective pet owner who calls every day to check on my dog. They always give me a great update that is always more than just 'she's fine'. They knew her name even on her second day. I love the video, so I can see my dog play.
We tried a nail trimming session, but my pup is too jittery so they didn't finish. To me that says a lot that they didn't finish and try to force the issue. I had a coupon, so I wasn't charged in the first place, but I wouldn't think I would have been charged to begin with.
My pup loves this place and I see so many happy owners when I pick her up. I would highly recommend this place.