I am in the area for a few days and was excited to check out this shop when I saw it. I was only browsing and am not a collector by any means. Who knows though, it could be something I could get into. I looked around a little and tried to be pleasant with the shopkeeper. I didn't speak much at all but the more I said or asked the more irritated he appeared. I was only in the shop for about 5 minutes, how much can a guy say in five minutes (a lot less than I am typing here). He even responded with, "I don't care." to start one of his responses. Everybody is entitled to an opinion but what kind of PR is that? I then asked what part of his collection he enjoyed the most. He responded with, "I don't get in to that.......that's like asking what your favorite color is." I said something else and used the term collection and was called on that too. "This isn't a museum and it is not a collection, it is all inventory and it is all for sale." Well, they say if you can't say something nice, don't say anything at all. I was so frustrated by his lack of people skills that I couldn't even say thank you as I left the store. This guy should do Scottsdale Old Town a favor and hang up his hat and either hire someone to run his business or close up shop. Don't go to this shop unless you are serious about buying or selling something. If you are going in to possibly spark your interest in a new hobby, you this guy will just pop your bubble and turn you off from the idea of collecting coins.