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| - I'm no stranger to casino buffets as I lived in Nevada for 9 years. I have been to at least 30 different buffets from Rail City in Sparks, NV to the Mirage in Vegas. I was never at the Grand View pre-crab leg, so I can't comment on that. I have been to Grand View about 8 times which makes me feel confident enough to leave a review. I will say this, they are consistently below average based on my experience. The serving stations are a bit odd. I found it frustrating in one section where I needed to nearly bend my body in half to reach the BBQ sauce. The serving utensils are often covered in food which is absolutely ridiculous given the amount of staff that stand, or should I say lean against things behind the stations. On my last visit, the guy working the Italian section was actually eating a bowl of something while I was standing there waiting for him to finish. The food is consistently cold. I understand it's difficult to keep food to temp with heat lamps and wells, but it's cold, cold. I do feel uneasy eating their beef products. Everything is over sauced and over spiced/seasoned. As if they are trying to cover something up. Or maybe they are just attempting too much with a simple dish. The overall set up of the buffet is strange. First are the plates which are practically placed on the floor in cubby holes in the walls. Not the most sanitary thing I have ever seen. I guarantee anyone who sneezes or coughs within 20 feet of those plates, you're eating it. The salad bar is wedged up against a support column and a bar, so it almost feels like you are not supposed to go behind it. The salad bar is excellent and the one thing which seems offer some consistency. The soup is absolutely awful. The worst I have ever tried in my life. They waste a lot of square footage with an area that makes a few different kinds of sushi rolls, which really isn't sushi at all. Nobody eats it and I find myself very reluctant to try it as well. They have an MTO pasta station which is very uninviting. The staff is not very helpful and people often walk by and around it confused, not quite knowing what they are supposed to do. The buffet host/manager spends most of his time standing at the entrance rather than touching tables or observing operations as he should be doing. The guests really are annoying here and are often confused. I can't tell if it's because of the poor flow of the buffet, or simply because every indecisive person in Pittsburgh eats here. Someone will be in your way, or get in your way at just about every point of the dining experience. On my last visit a typical yinzer pulled his chair so far out from his table I could not even get out of my seat. The brunch is decent, but but seems to be always missing something. The last omelette I ate had so much cooking oil in it it was literally oozing out of the eggs. The staff are allowed to utilize their cell phones behind the serving stations which is really annoying. I went once on a Monday and could clearly see they were using leftovers from the night before. It's always a chore to find the right condiment for your selection. I like horseradish with my beef, and every time it tastes completely different. And I hate to say this, but they really need to have a bottle of ketchup or hot sauce at every table. That is how poor some of the food is seasoned. The servers are very nice and really do weel despite the logistic challenges of the dining layout. Really makes me miss the Eldorado in Reno or Mirage in Vegas. If you are used to Golden Corral type dining experience then this will exceed your expectations.
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