I have been a frequent customer at Asada for the past three years and at one time would have given them a 5 star rating. My last few visits however, have completely changed my opinion about this once great establishment.
I must begin by saying, I completely understand that new employees need time to train and learn and may not know everything BUT there should always be at least one experienced person present to steer new employees in the right direction, and there was not!
The prices at Asada used to be a tiny bit pricy yet reasonable due to the quality of the food. Now I feel completely ripped off. I ordered the Baja shrimp tacos yesterday. I have ordered this at least 20 times over the years and you are supposed to get 2 pieces of shrimp per taco. My boyfriend and I had only one piece per taco, and each ordered a cup of horchata and our total came to over $40! We were completely shocked and extremely disappointed as we could have gone to a much nicer sitdown restaurant instead.
I left yesterday feeling very disappointed in the quality that has been allowed to slip so low and outraged that I am being gauged for so much money when what I am receiving is completely subpar. The owner and staff here used to take so much pride in their business and I am very sad to say that that pride is not apparent at all anymore. I felt embarrassed for the staff yesterday, they didn't know what Baja style was for my order of tacos...I had to tell them what the ingredients were and there was no one experienced enough to assist them. There was no flow of order and it felt very chaotic. The new Yonge Street location is more of the same story. There is just no level of professionalism anymore.
After all these years of going to a place that used to be one of my very favorite Mexican restaurants, I am sad to say I will not be returning and wasting my money here again.
Here's hoping you will return to your former glory.