Really nice place to hang out with friends. I've been here a couple times whenever I was nearby. A couple times when it wasn't too busy (around noon) and a maybe once or twice when it was really busy (around night). Their customer service is pretty good. The waitresses are really friendly but sometimes too quiet and shy, it feels awkward ordering. Their desserts are really well plated and obviously everyone loves to take pictures! Their menu is also really creative and nice. I ordered milkshakes from them a couple times and every single they were warm so I ended up just thinking that their milkshakes aren't supposed to be cold. But twice I've caught my drink just on the stand for about 10 minutes while the waitress wasn't busy. So maybe that's why my drinks were served warm? Because they were served 10 minutes later than they should've been? But their waffles are delicious and I want to acknowledge those in the kitchen because they usually aren't acknowledged since they are behind the counter not seen. Their desserts are really expensive though but I was expecting that. The cheapest is probably a milkshake for about $8? My food is usually good and besides the warm milkshake problem, the only other concern I have is the customer service. It's excellent but sometimes the waiters take too long to take our order. I understand if it's a busy night but when it's just my table along with maybe 1 other, I don't expect to wait around 20 minutes with our menus closed (which indicated we're ready to order) to get our orders taken. But I think that was only a few of their employees. The rest were well. Overall, it's a nice hangout place with friends and family but not an everyday hangout place. The food is delicious but I feel like if I eat too much, I'll get sick of it and might throw up.