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  • Went to this urgent care because it's the only one my insurance will cover. Before coming I looked up their website it claims to have "fast wait times". Lol that couldn't be further than the truth! I waited over 2.5 hours just to be seen, they don't prioritize patients based on their condition. Once I got back to a room, I waited and the doctor came in and told me the reason I was wheezing, and hardly could breath was allergies, that was not true. I had a cold all week and it was causing the cough I was worried for pneumonia or some type of infection not to mention I just had allergy tests done 3 weeks prior and it was negative for all kinds of things food and environmental. All he said was I needed a shot and I'd be fine. When he checked my breathing he pushed the stethoscope so hard into my chest I have a bruise now. When the nurse came in to give me a shot, I refused it because I'm not putting something into my body that I don't need. He left and said he has to ask his supervisor, I could clearly hear her talking crap because I refused the shot, then she went on to talk bad about a patient who left because he had to be at work. She complained about what a waste etc. I felt like opening the door and saying what is wrong with you, you make people wait hours upon hours and then they have to be to work and you complain? What about us who have sat in your bug infested waiting room and exam room (yes crickets and roaches in both areas) and you have the nerve to complain. Needless to say I left upset that I wasted a huge part of my day to get some off the wall diagnoses that made no sense and I'm still having trouble breathing. Would not recommend this place, next time I'll pay out of pocket and go to the UMC Quick Cares!
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