I make a trip here ever so often for the Vietnamese ham cause my loves the taste. However, I totally dislike the lack of organization and customer service provided.
Place is super busy on the weekends since there are more variety of goods. I have been there on a weekday and at least 2 hours before closing time but they stop making certain items even their basic items. It annoying when you drive 45 minutes to get there to find out they will not be making anymore even though it's 2 hours to closing time.
On the weekends, the food get replenished quickly but the store is chaos. And not the organized chaos type. They also have reduced the portion of food by using smaller container. When asked about the container size, immediately met with the rolling eyes and glaring by the staff.
I do understand that you have to work with the economy and inflation of food items. Rather than raising their prices they chose to reduce portion size. It's obvious so why would you get so defensive about a question. Very disappointed that they do not care about customer satisfaction. Happens often to business that has taken off.