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| - After writing a scathing review about Scottsdale Animal Healthcare on Pima on what I would call the worst experience with a vet EVER, I felt it appropriate to write this one. I had been a client of Dove Valley for several years. Dr. K and Dr. N are amazing and truly love pets not their own personal wallets. Our labs who have since passed away at 15.5 and 16 were always happy and comfortable. Our deaf, previously abused, rescue dog has never been uncomfortable when visiting Dove Valley and she is terrified of most people. Our new lab, Gunner, I can honestly say looked forward to his vet visits. We moved from Cave Creek to Scottsdale about a year ago. I wanted to find a vet closer to us. This past Friday I tried a new vet as I was concerned about our lab's excessive panting. It was a horrible experience. The difference, was not only the obvious personal financial gains of the vet and owner of SAH but the experience my dog went through. I will regret my decision to stick through the visit for a very long time. The vet used a cold, metal platform that he drags your dog on to and attaches the leash to the back,so the dog's neck is pulled, he then remotely, with a foot petal raises it up in the air to be waist level. My 70lbs lab who has no fear, no anxiety was terrified. He was trembling in fear when I got up to console him the vet stated, that I am the cause of his anxiety.(That he does not have by the way) Our boy has NEVER, EVER trembled in the care of Dr. K or Dr. N. Why? Because they don't use ridiculous over priced equipment that terrifies your dog, instead they walk in and sit on the floor with the dogs, every single time. They give hugs and kisses, therefore our dogs are happy. The vet stated Gunner's excessive panting was anxiety. Gunner has zero anxiety. I have learned a very valuable lesson, unfortunately at my dog's expense. Drive the extra 20 minutes and go back to vets who truly, absolutely, with 100% care about your dog's well being and comfort. I highly recommend Dove Valley and I can guarantee without a doubt, I will be back regardless of how long it takes me to get there. There is no inconvenience when it comes to the care of our dogs. Thank you Dove Valley for making me realize the importance of a compassionate vet. I have spent the entire day trying to make up for Gunner's experience. He is fine. I am not, I should have walked out and called Dove Valley.
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