I really want to support & shop local. I encountered Sunnybridge at a health expo and I was excited to finally become familiar with the products they sold. I figured they would be like DeWalt's as I have passed Sunnybridge several times on 19 but never stopped. One of the products they had at the fair piqued my interest so one day in passing I finally stopped. None of the staff was helpful as I walked in, and I was left wandering the store for that one particular product. When I finally went to leave, I was asked for assistance and I asked for the paleo Coconut flake cereal I had seen at the expo. They didn't know what I was looking for and it seemed like they didn't have the slightest clue what I was talking about. I thought that was totally odd and a bit unnerving as they were questioning me about whether it was a real product. Just not welcoming.
I felt bad leaving empty handed, especially at an independent grocer, so I bought a small bag of the bulk trail mix. It was stale and expensive. I chose the bulk bins because their prepared foods were not even ready. It was a Saturday around 1:00 PM. To me, that's the prime time for prepared foods, but I guess I was wrong. I likely won't be back.
My advice is anyone from the store reads this is three fold: (1) Educate your staff on the products you will be displaying at the trade shows so they know what people might be in looking for; (2) actually stock said products; (3) rotate more aggressively the items in your bulk bins to maintain freshness.