I've been coming to this salon for years and I've had it with the rude and surly staff. From the technicians that want to continuously ask me why I'm not at work (and then debate that I must not be a nurse because my nails are too nice) to the technicians who just get up and leave without returning (not even for her tip) and the front desk lady you have to wait to pay because she is in the back doing God knows what--- I have had enough.
I have given them way more business than they deserve. I have bought gift cards, I have had many pedicure and manicures and it's a rarity to find someone friendly.
I made the mistake of getting eyelash extensions once and I never went back there again for that service. When I asked for a natural looking lash, they had one size. I have never met anyone with a natural lash that touches their eyeglasses and goes past their brow. My lashes looked everything but natural. They almost looked like I was going for the scary, freaky Halloween effect. And they were very clumpy, I almost didn't think my natural lash would grow back after going there.
I'm kind, polite and I always leave a generous tip (at least 20 %). When you work in the service industry and it's a necessity to have satisfied customers, you should treat your customers (yeah ME!) with respect. I don't think they know what respect is. I won't be back.