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  • Pamela's is not anything great (heavy and greasy), but I like the blueberry crepe pancakes and the California French toast. I'd only ever been to the Shadyside location and I never had any problems. The Oakland location was an entirely different experience. The hostess was plain nasty. While waiting for a table, another pair was seated ahead of us. I pointed out that we had been waiting longer than they had, and the hostess yelled at me, saying that if I had a problem, I should go elsewhere. I probably did have an edge to my voice, but this was an insane overreaction. I asked to speak to her supervisor, who just shrugged. She clearly didn't care. So we left. Judging by other reviews here, I really don't think Pamela's cares about their customers. The President ate there, so that's all that matters. Like I said, the Shadyside location is fine, but I'm not going back there. If you care so little, what are you doing behind the scenes? They also count money and then serve food. That's not hygienic.
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