The food is fresh. The service fair. Upon ordering and paying i am prompted to, would i like to leave a 15-18-20 % tip. For what. Standing in line to order my food to go or at best eat there. Get my own water/drink. I dont think so. The online ordering was a terrible experience. I could not order what i wanted. The site kept showing the wrong quantity. The lid to my salad dressing was not put on tight and leaked all over the bag.