My daughter took me to this studio when I wanted to get my semicolon tattoo. She had made an appointment with Alex and although he was busy when we got there Emma gave me the tattoo I wanted. She has a soft touch and it took no time at all. It was terrific. However, as it healed the bruising didn't go away. I assumed it was my age and the placement on my wrist but after contacting Alex he said to let him look since 2 months is a long time for a bruise. Ge checked it out and confirmed I had tattoo blowout which happens. He offered to fix it free of charge. After meeting with him to discuss idea I him add some color around the semicolon - teal for anxiety awareness, blue for depression awareness, red for my root chakra and purple because when I am an old woman I will wear purple. Love it! Alex was very quick and had a soft touch. The whole experience was great. I love looking at the flash and artwork. Seeing the artists sketching was amazing. This is a really nice, clean and friendly local studio.