I dined here on Friday August 5th with three colleges.
I thought this was a strange place to be located in a strip mall. After reading some of the reviews I was hesitant - but wanted a good lunch before my flight (a business partner raved about their sushi roll lunch specials) I don't eat sushi but was assured I would find something I enjoyed.
Upon entering they were rather busy for 1 PM , my friend said they close after lunch which I found odd. There were two girls working. One stated it would be about a 10-15 minute wait. The other recognized my partner & was very friendly with her, she said she would get us in once I expressed concern on missing my flight. She took us back almost immediately. This place is H U G E. Several cooking tables going and a large dining room. The room was very busy. We were brought waters quickly and asked if we needed some time before ordering. I ordered a hibachi chicken with rice. It was good, I liked the different dipping sauces it came with and the dressing on the salad was fantastic. My check came & I believe it was $10!! For all of that food, I realized why it was so busy. Despite how busy everyone seemed we got in and out in less than hour. When we left my friend joked with the host that she would see her in a few days. I will definitely return to Ichiban if I am in Pittsburgh again.
My experience was almost the opposite of most reviews on here. * Excellent food and service from all employees I encountered and I didn't feel rushed at all. Even though it was lunch hour.
Give them a try.