We weren't greeted right away, but when the sales associate saw us looking at the surround sound he came over and apologized . He tried to assist us the best he could but he wasn't the electronics representative. Once the sales associate in electronics became available he was very helpful and knowledgeable about the brands, specs, and pricing of each system available. We ended up finding a great deal for a great quality speakers .
You have 30 days to return or exchange , and they do price guarantee so if you see a better sale they will match the difference.