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| - These guys are 100 percent by the book.
When I was younger I worked as a lube and tire guy for a national chain, so I know all the corners that can be cut, and how to slam out a bunch of cars just to get those flag hours up. None of the happens here. From the second my vehicle was pulled in, everything was 100 percent synchronized and exactly as tech data from Mercedes Benz states. This could get a but winded but I'll go over the entire process.
When the car comes in, it goes straight onto a body lift, and my only issue with me entire experiance is they didn't get the back lift points on the lift. They were about 3 inches off the back, so my car was lifted by the frame rail instead of the lift point as it was intended to be. Not a huge deal, and my only gripe. The tech gave the vehicle a quick shake to make sure it was secure, and we are off to the races. Both front tires come off, and are deflated by removing the shrader valve, than bead broken to get the tire free.
Next they are placed on the mounting machine which in unskilled hands can damage rims. My tech mike took his time to properly adjust the mounting arm due to the odd size and shape of my expensive rims, ensuring that it wouldn't contact, and than double checked before removing the tire from the rim. Off comes the tire, and old valve stem, followed by a quick inspection for cracks or other damage. (Valve stems are not changed at some places)
The new tire is soaped up on both beads for install (another sometimes skipped step that can stretch a bead and destroy a tire if not mounted properly) and on it goes.
Now this is really where these guys start to shine. Almost every tire shop does all that, but here is where the other guys often drop the ball to save a few minutes and crank out as many cars as possable. Balancing is done on a machine that spins the tire, and a computer tells the tech were to put a lead weight. This shop has one of the higher end machines that is incredadably accurate. My rims are internally balanced. This means a bit more work for the tire jockey, and believe it or not I've had a guy try to slap a standard tire weight on it once before I yelled at him. Not the case here. The tech spun the tire, aquired a cleaning solution and a clean rag, and thoroughly cleaned the place for the weight (other places don't clean the spot for the weight and you can throw it when you hit a bump). And here is another spot that DT shined, Tech Data says to respin the tire to varify it's balanced. Lots of places skip this. Guess what... they respin the tire and varified just as they should have.
When it came to install I know I was guilty as sin of just slamming on the lug nuts with an impact and no torque bar when I was a kid, and lots of shops around town still do this. Not DT. The rims are initially torqued with an impact and a torque bar to a lesser value than spec. Than in accordance with tech data, the lift is lowered so the tires are in contact with the ground, but the weight of the car is still on the lift. This is followed with manual torque with a calibrated torque wrench. DT didn't cheap out here and get a 20 dollar harbor freight junk here either. They used a high end torque wrench and followed tech data to the letter here.
Icing on the cake was before they pulled it out, they put tire shine on all 4 tires, and checked preasures on all 4 even though I only bought 2.
Grade A job. It really made me happy sitting in their fish bowl watching these techs do everything exactly by the book. Yes it takes longer, but it is worth waiting to make sure it is done right. I tipped my tech a 10er because I know when it was hot and I was slammed I cut corners. Not these guys. Good work. I'll be back for all of my tire needs
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