I would give this hospital just one star but the African American male that did the check in was awesome. His personality was great and did beyond what was expected of him. On the other hand, there was a women named Irma that takes your blood. Omg her attitude is totally opposite of what it should be. People come here at some of the most vulnerable times. Act like you have a heart. Don't look like your bothered to do your damn job!!!! Smile once please damn it!! Honestly though demeanor is a lot in this industry. Hopefully her boss will see this and fix it!!