I just discovered I had bed bugs on Friday. I called these guys and Tyler was at my place in a matter of hours. He was extremely patient, knowledgeable, and professional as he answered all of my questions. These things are nasty, and I felt this would be a long drawn out process. Tyler was out less than 48 hours after our first estimate and eradicated these nasty things. Having someone so professional, patient, and effective at their job when you want a service performed correctly has been very refreshing. I couldn't recommend this company any higher!