Other than the fact I can't get used to the new name, not much has changed at the Arena since the days I was a regular at every Rattlers home game. The upper decks still cause heart stopping vertigo, the bathrooms have too long of lines and not enough toilet paper, and the concessions are the wrong temperature and way too expensive. However, that all comes with the territory of any arena type event.
Most recently I saw the Billy Joel Elton John Face to Face concert here. My tickets said "Obstructed View" but overall, we still had a decent view of the stage. The large screen projections made up for the height we were at. The sound was good and the concert itself was amazing.
The biggest problem I have is with the actual concession stand staff. Is there a rule I am unaware of that forces these people to take 15 minutes to ring up a beer? I understand the "I have to pour this into a cup" taking a minute, but it's like the longer the line gets, the slower these guys work.