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  • Summary: Great work, professional, very fair price I have two split system heat pumps. One of them was just out of the warranty period and was not blowing hot air. I had previous good experience with another company, so called them out to diagnose. They found a leak in the inside coil and gave me an estimate of $3700 to replace the coil and recharge the system. Since that price seemed exceptionally high, I did some digging and gave this company a try. Ken at H&I gave me an estimate over the phone that was much more reasonable, said he would make sure he could track down the coil, and would be able to come out next day (on a Saturday) to install it before the cold weather came in over the week Ken arrived on time and was extremely professional. He showed me exactly where the leak was, explained why the leak would occur there, then explained what he was going to do. He was very careful removing the coil, including laying a towel over my water heater to make sure it didn't get scratched. Ken did a great job installing the new part, testing everything to make sure it was working properly, and cleaning up the site when he was finished. He also said he will come back out once the weather warms up to double check everything and top off the refrigerant if needed. I highly recommend this company.
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