I came here with the expecation of purchasing an iPhone 4s. The gentleman that helped me out in the mobile department seemed genuinely uninterested in helping us out. I had to probe and probe for help and to obtain answers to questions. I felt like I was inconveniencing the poor fella. Once we told him we were uninterested in the "black tie protection plan" his interest in helping us legitimately hit zero. At this point the wife and I left.
It's no wonder people are choosing to take their shopping over to Amazon. Their customer service is unmatched! I was willing to pay a little extra to have a phone then and there, however, after dealing with that dude, I took my disgruntled self over to Amazon and waited a couple of days for my nifty new iPhone.