The burgers are good. The fries a good. The shakes are great. The service is beyond abysmal. If you show up at lunch, there will be 10 or more people in line and it'll take them at least 3 minutes to take each person's order. So plan on waiting. The people in the kitchen, which you can see, are not busy because the person taking orders is also busing tables and can't take orders fast enough. Unbelievably inefficient. So if you're with a group, the first person will get their food and be done eating before the second person's food even shows up. What a nightmare.