We were very disappointed with this restaurant. The food and service were average (3 Star). However, it was disappointing seeing the owner turn away a family of four with two young children citing that reservations were required when the restaurant was only a third occupied. Two minutes later a couple came into the restaurant and were immediately seated at a table for 4 without reservations. As parents, it was seeing this discrimination that resulted in our overall grade of 1 star.
I am attaching the response I received from the Owner below. I think it illustrates his attitude toward customer service:
**** Owner Response *****
Hello Stephen,
Yes I did refuse a family this evening without reservations; I actually refused hundreds of people earlier, as I do every weekend.
Last time I checked I have every legal right to refuse service to anyone. I did not refuse this family due to the fact that they had children with them I refused them because they did not have a reservation.
If you think that my Restaurant deserves one star because of that, and if you feel better about yourself by posting some stupid, pointless review on YELP, then perhaps next time you should eat at The Pita Jungle.
We send tons of people like you to them on a daily basis. So enjoy!!
Additionally perhaps you should be Man enough to post your picture next to your review. So we can see who you are. It is very easy to hide behind a computer screen while virally attacking hard working business owners. We have a name for people like you. "The Camel Toe Mafia". Just a bunch of Pussies hiding behind their computer screen.
I am very sorry that I did not refuse you too!
Thank You.
Samy (the owner)