I have had lunch and dinner at East 36 or just popped in for a cocktail or three a few times and have always had a good experience, so I took my family for dinner when they visited from the UK. We were 7 adults and a (rather upset) baby. We were all thoroughly impressed with the food and service. Our waitress was very friendly and attentive, without being overbearing, and was very helpful to my mum who doesn't drink alcohol but wanted something a bit 'exciting' to drink. The food was amazing and did not take long to get to the table, despite the restaurant being busy. None of us had a bad thing to say about our meals. My mum still talks about the tuna! After hearing that my family was visiting, one of the managers even came by to check that we were all happy and asked if he could do anything for us. We were not once given a bad look or comment from any of the staff about the baby, and they were very helpful in providing a high chair and juice (although we did take turns taking him outside so he wasn't a nuisance to other patrons).
We all had a wonderful time and I will definitely be back soon. Very impressed.