I've been shopping here for 16 years - avoiding it when I can. Today was another reminder of why I go out of the way to Walmart or Frys. If there is a more poorly managed grocery store, I've never been there. Today at 3:00 - not many customers. Two checkers (NO BAGGERS!). An elderly woman in front of me with a few things. But she couldn't find something she had a coupon for. No problem said the checker, she'll go get it. And left. I muttered an obscenity that I need to go to confession for, and went to the other line. The woman in front had a large purchase that was wrapping up - but the dumb cashier took forever to count the correct number of Monopoly tickets. Finally got my ONE item rung up and paid. As I was leaving, the manager had taken over the other line - and that same old woman was still there and now she was angry how long this was taken, where did the stupid checker go?
I've been waiting 16 years for some real competition at this corner. With all the construction going on, the huge retirement center going in, I pray that some well-run, quality store will open up across the street and force this damned Safeway to either go out of business or start operating like they want customers to come back. I don't like the idea of Walmart and Amazon taking over the retail world, but if companies like Safeway expect customers to want to come back, they have got to do a better job of serving us. Have several checkers and baggers all the time. This Safeway seems like a ghost town compared to the nearby Frys and Walmart. No question in my mind why.