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  • I thoroughly enjoyed my first show at the Music Box Supper Club, and I have no doubt I'll buy tickets to future shows. MBSC a nice (new!) venue on the river in the Flats and I'm (sincerely) delighted it's here. The show I saw was in the upstairs concert hall. The downstairs is the supper club. I didn't understand this distinction until I looked at the website a few minutes ago. The upstairs and downstairs both have adjacent patios with seating (and views of the river/downtown). It's a classy addition to the West bank of the Flats. The building and space looks nice. Nothing extravagant or too memorable, but offers an air of class. Parking was $8 for valet and I think $6 or $7 for self park (?). The valet explained that if we didn't get our vehicle within 30 minutes of the end of the show, they'd leave it at some mystery overnight parking lot (valet gestured towards the river, so not really sure) as they don't offer service past 30 minutes after the show ends. I thought this was odd - especially if MBSC wants people to head downstairs after a show for a drink and to watch the act downstairs (as they had suggested we do that evening). Our show started at 8pm on a Friday. The sound quality in the concert hall was perfect. Bravo to MBSC for being spot on in that important aspect of the venue. Everything was crisp and clear and it was nice not to be distracted by overly loud or unclear sound, etc. I'm a sucker for small venues where performers can more easily interact with an audience in a more intimate way. MBSC certainly offers this intimate setting. There are 2 menus: one for downstairs and one for upstairs. For the show I attended, we were given both menus to chose from. There are few low or mid priced options on the menu. While I will definitely see shows again at MBSC, I'm not sure that I'd eat again there, which is shame. The options are pricey and after you've already shelled out $ for tickets and parking (and likely some beers or cocktails), it'd be nice to have some low to mid priced menu options available. $12 for hummus with pita? OH LORD. $10 for a corndog? ROLLS EYES SO HARD THE EARTH STOPS TURNING $9 for fries? THOSE BETTER BE SOME SPECIAL TATERS. Part of me died paying $19 for 5 or 6 squares of ravioli. $26 for breaded walleye. ETC. They're trying for upscale/fine dining but between the service, menu and quality it didn't feel like they were pulling that off. I hope they rethink the menu and price points because I think they'd do well with a different menu and price points. With so many dining choices in downtown Cleveland the nearby neighborhoods, you've REALLY got to be on point with the food and service if you want people to return to eat before/during shows. We were immediately greeted upon entering the venue and told where to go (upstairs). Once we were up the stairs, someone took our tickets and someone else led us to our seats. Our waiter seemed overwhelmed and distracted the entire evening. There were instances of duplicates of orders being brought to tables, or servers now knowing where the food was supposed to go. I think a Yelp event would be good practice for MBSC to iron out some of these problems. (or to try a new menu *hint, hint*). I love the variety of shows they're offering and with time, the MBSC will iron out these problems. In the meantime, they still have some great acts coming to their stages and offer a nice (literally: nice) alternative to concert venues in the area.
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