If I could give no stars I would. This place sucks. Literally. Being in the service industry I know what it takes to have business and a business that works . I'm surprised this place is even in business. Rude techs , the guy that was doing my nails was playing poker on his iPad while doing my nails... or should I say the "free iPad use for customers" I came to this place because I was in dyer need of my nails done. Since my last set were very old. My normal spot was closed and this place seemed convenient for being open late. I got a full set pink and white powder with gel top coat on October 6th... in the last two days my index finger on left hand and middle finger in right hand both nails popped right off. The rest of the nails are lifting so bad and there is a hole in the powder on one of the nails. I understand that in a week an acrylic nail is going to grow out a little bit. But it should not be lifting this bad! Anyways I went to my regular place and My fixed my 2 nails that this place did such a horrible job on. She pointed out how bad they were lifting and was shocked when I told her I got them a week ago. Told me to go back and show them as did I , I walked in to the guy playing poker on the iPad and showed him my nails , he told me he wasn't going to fix them and shrugged me off. They have a sign in their establishment that says 10% off any service for regular customer. You don't gain regulars by poor service and no accommodations when your guests are spending a huge chunk of their money for your services. Whether you like it or not in any business the guest always comes first . Because in reality that one person will tell one other person about how great of an experience they had or how horrible of an experience they had and well you can figure out the word of mouth from there. Never going back to this place nor will I ever recommend it. Poor poor poor service !