As far as a fast food place goes, this location needs some supervision from HQ. It is generally clean, but regularly "behind."
Orders taken are slow to come forward. Frustrating when you are ordering chicken that is already on the serving line.
The beverage area is usually out of something, so if you did get your food you might have to wait for someone to refill the iced tea or ice machine.
The drive-thru is horrible. You can park, go inside, wait in line, wait for your food and wait for your beverage, leave and get back to your car faster than languishing in the drive-thru. And if there are four or more cars in line...forget it.
My biggest irritation is that their chicken is scrawny. A drum stick looks shrunken and so do the wings. I cannot understand this Indian Land location as they get the same supplies as the other Bojangles locations. Go further north on Hwy 521 and the Bojangles across from Chick Filet has meaty chicken and quicker and more efficient service.
This is why I do not regularly go to this location, preferring to go further up the road to another.
The bosses need to look at this location.