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http://www.openvoc.eu/poi#funnyReviews
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  • Thank you Shutterfly for my customized photo Christmas cards! Except you seem to have forgotten something: THE PICTURE! $65 later and night before Christmas Eve, I now have no Christmas cards for my family. Mistakes happen, but the worst part: I called customer service and they offered a 50% off coupon for my next order to "fix" my issue. When I asked them to refund my money, they put me on hold for literally an hour and a half waiting for someone authorized to refund my money, but in reality they just left me on hold ignored. They kept telling me I need to go online, print, complete, and submit a form requesting a refund along with the defective product they had sent me in order to receive a refund from them as if they were worried I would use these anyway. I've wasted enough time receiving nothing in return and you want me to jump through hoops to get my money back?!?! Worst customer service EVER. #fail #youhadonejob
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