I placed an Uber eats order twice, both were denied. When I called the store this morning to see what the issue was, the female working told me it was busy and she had turned off the Uber eats app. I asked what time she may reopen the app and she responded "idk, whenever I'm not busy." This IHOP has lost my business. Not only due to the fact that I could not get my food but because the employee working seemed she couldn't be bothered to help me. I mean how difficult is it to bag up a small order?? If it's really that busy on a Sunday where I may not place a food order through Uber or the store then maybe this establishment should consider having another employee on the clock or perhaps an employee who is more competent. I strongly encourage Uber to discontinue their business with this establishment. I am not happy!!!