The food here is good and today I ordered chicken katsu at 1 pm. I was waiting for so long when I saw a box on the counter where the cooks put the food when ready. My food was ready sitting there getting cold and I even stood up by the register. The girl working just looked at me and was arranging things by my food that was ready. It was not too busy and there was no reason for this. Sad because the food is pretty good just didn't like this and may not go back.