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  • I wish I had read previous reviews before I ordered a custom cake from this bakery. Do not order from them; you'll be disappointed. I am pretty low maintenance, so when I ordered a birthday cake and said that I want it to be white and red, I trusted that "experienced" bakers will provide me with a beautiful and delicious cake. Wrong. When I opened the box, I could not believe how horrific the cake looked. And let's not kid ourselves, when it comes to custom cakes, the look is just as important as the taste. I was so upset that I told the cashier that I hope she will tell the baker that he/she did a really lousy job on the cake. One of the owners overheard me and came to speak to me. He did not take the criticism very well. In fact, he gave me attitude. He was very unprofessional, bordering on rude. He fixed the cake but it still looked like a 12 year old decorated it. I probably could have gotten a nicer cake at Loblaws or Whole Foods. Everyone who runs a business in the food industry, knows that customer service is one of the most important elements of a successful business. You will not get new and returning customers, if you are disrespectful. I tried variety of their pastries on 3 different occasions. The flaky pastries and cupcakes are good but not any better than at other bakeries in Mississauga. Tarts, mini cheesecakes and mousse are ok. Eclairs are one of the worst eclairs I have ever tried. Mississauga has many great bakeries. La Casa Dolce is not one of them. I will never order from La Case Dolce again and I have spread the word among my family and friends. Hopefully, my review will spare someone a big disappointment.
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