I called and they were able to get me in right away. I usually go to the dealership because I have a leased vehicle but they couldn't get me in today. Guys were friendly and price was nice. The only minor complaint was that there were grease or oil marks on the door from I assume getting in and out but it was dirty and needed a washing anyway. It was nice not having to sit and wait a couple of hours at the dealership for a simple oil change.