I have a soft spot for First Watch because the food is so good! It's always filling and the prices aren't bad for what you get and the quality of what you are eating. This was our first time eating at this location.
The wait was awful. 1 hour for a table, didn't matter for inside or outside. We went across the street and visited a few stores while waiting. The food is that good and I have been craving their delicious coffee for weeks!
It wasn't communicated to us by our waitress that the iced coffee wasn't refillable. Therefore I was surprised when we received a bill at the end for 4 coffees instead of 2. Upon telling the employee at the register, she didn't seem to care and stated that refills were extra and was confused as to why we didn't know that. That was a bummer.
We will be back because we love the food, but the waiting staff isn't great. I'd consider driving a few miles further to try a different location next time.