This place is only appopriate for conference stays and even then I was not impressed. I would expect better service for conferrnce attendees. After staying at the Bellagio several times in the past two years, mandalay does not come close. Besides charging 5 dollars for a terribly bitter cup of 12 oz black coffee, you can expect to be nickel and dimed for everything including 7 bucks for a coconut water.
The pool is ok except you have to pay for vip reserved seating to get an umbrella or sit at the water's edge. The Bellagio provides free umbrella seating and I wasn't roped off from the first two rows of seats.
I stayed 5 nights. The first night my neighbors were a bunch of loud girls getting drunk. They went out and came back at 3 am yelling body shots which could be heard through the wall. I don't want to hear people hooking up in the room next door. Client services did nothing when contacted.
The second night the ice machine was leaking or another vending machine which left the hallway floor soaking wet which splashed up when you stepped on it...no sign for warning. Finally, they put a larger floor dryer out but the machine was still leaking. The dryer was in the hall for the remainder of my trip and smelled the floor up like wet farts.