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| - Service: Horrible. Waited 1/2 hr for menus, another 1/2 for order, another half for bad bread, order lost at the one-hour mark, beer served warm....There nearly three hours just for drinks and entrees.
Food: Adequate salads. The over-priced steak was over-tenerized and tasteless. Stuffed shrimp had generous amount of good crab dressing, but over-cooked and dry.
Customer care: After all this, the waiter, who did offer an apology when the food order was lostand seemed overwhelmed, offered no comp anything...drinks, app, desert, discount, nothing.
Also not ADA-compliant in the least. No chairs to sit in while waiting to go in, bar down a flight, dining up a flight, bathrooms up another flight.
If there was a hey-day for this place, it's over.
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