I have never had anything but problems here I made an appt on line which I have done before the lady at the counter said my number would be called after a half hour I asked what was wrong she said they called my number I know that wasn't true I never left the building and never received a single text message. When I tired to explain there must have been a mistake she told me to go wait in another line and it would take 2 to 3hrs to get back in wow!! Thanks for the good customer service.